Tangible Enterprise Solutions (TES)
Windows-based, client/server, fully integrated OSS Convergent Billing system
• Windows-based, Client/server
• Fully Integrated Suite of Applications
• Customer Care
• Service Management
• Order & Trouble Management
• Facilities Management (plant)
• Usage Rating
• CATV & Video Services/Activation
• Cellular Billing & Rating
• Financial Applications
• Account Based Convergent Billing
• On Demand Billing
• Multi-Service Billing
• Online Bill Pay & Presentation (OBPP)
• Executive Dashboard
• Service Bundling & Marketing
• CPNI Compliant
• Encryption for Sensitive Data
• Open Interface Options
• On-line Help Text
• CSW – Change Control & Management
• Source Code Available
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Client Support Workbench (CSW)
Full change control and auditing application for iSeries clients
• Change Control, Auditing, & Documentation
• Supports all LANSA & iSeries Objects
• Ticket Based Project Management System
• Time & Charge Reporting
• Distribution & Installation
• Email Notification & Approval
• Resource Loading & Management |
